Shipping policy

SHIPPING POLICY
Welcome to Arenlo! We look forward to providing you with a seamless shopping experience. Please review our shipping guidelines below:

Order Processing Time
  • Standard Processing: All orders are processed and prepared within 1 to 3 business days.
  • Peak Seasons: During high-volume periods (such as holidays or sales events), order processing may take up to 5 business days.
  • Note: Processing time does not include shipping time. You will receive a tracking number via email as soon as your order leaves our fulfillment center.
Shipping & Delivery Times
  • Standard Shipping: Once processed, delivery typically takes around 9 business days to arrive at your address.
  • Tracking: All orders include a tracking number so you can follow your package every step of the way.
Unforeseen Delays
While we do our absolute best to meet these timeframes, shipping times can occasionally be affected by external factors beyond our control, such as customs delays, weather conditions, or postal service bottlenecks. We appreciate your patience and understanding in these rare cases.
If you have any questions about our shipping transit times, please reach out to us anytime through our contact form.